Cancellation Policy

Your appointments are very important to The Hydration Station and our team members, as the appointment is reserved especially for you. We understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 48 hours’ notice for cancellations.

For any changes made less than 48 hours in advance, the client will be charged $100 for the within 48 hour change. For no call/no-show visits, there is an AUTOMATIC $100 charge. If a client cancels, reschedules, or no-shows 3 or more appointments with less than 48 hours notice, the client may be asked to find another practice.

Appointments made within the 48 hour period and need to be changed – the client then must cancel within 4 hours of the appointment time or will result in a charge $100.

The cancellation policy allows us the time to inform our standby guests of any availability, thus better serving everyone. We appreciate you as a valued client and your decision to respect and to best follow the cancellation policy

~ The Hydration Station Team